There’s a fine line between good Al and a creep

[caption id="attachment_2222" align="alignright" width="300"] AI robot working in the office[/caption] Artificial Intelligence (AI) is showing increased adoption in customer service. Traditionally, the primary role...

Solving the festive staffing crisis

Black Friday sales next month in November and the festive rush are fast approaching. For retail and hospitality, these seasonal events are a lucrative...

Why in-stream checkout is the future of ecommerce

[caption id="attachment_2100" align="alignright" width="300"] close up click buy now button on mobile shopping app[/caption] Consumers are increasingly demanding when it comes to their ecommerce...

The next frontier: innovation in retail media

[caption id="attachment_2074" align="alignright" width="199"] Red heart in a supermarket trolley[/caption] My first Cannes Lions last month was all I imagined and then some. Captivating,...