When emergencies and natural disasters occur, such as the COVID pandemic or the 2019-2020 bushfires, people need help urgently. I previously led the Emergency...
Tag: government
[caption id="attachment_2107" align="alignright" width="300"] Customer service and support[/caption] Citizen-centric services are the foundation of effective public administration. In Australia, investments in the end-to-end customer...
[caption id="attachment_2039" align="alignright" width="300"] New Growth[/caption] While speculation over Australia's federal budget was as feverish as ever, general consensus was that tackling inflation would...
[caption id="attachment_1895" align="alignright" width="300"] Photo by JOHN TOWNER[/caption] According to the 2022 UN E-Government survey, Denmark, Finland and South Korea scored the highest when...
Governments across the globe today are challenged with solving complex problems. Digitalisation in government has created a vast inflow of data which often contains...
The embrace of digital services is a great opportunity for the government to further accelerate digitisation, according to Publicis Sapient's Digital Citizen Survey 2022....
[caption id="attachment_1661" align="alignright" width="225"] Photo by Darshan Gajara[/caption] The pandemic has propelled government digital transformation initiatives at breakneck speed but, despite easing restrictions, now...
Uncovering connections in vast amounts of data is made easier through the use of graph data platforms that efficiently model complex networks. Government agencies...
[caption id="attachment_1508" align="alignright" width="300"] Photo by Vlad Tchompalov on Unsplash[/caption] A revolution in climate change policy is coming — and it will be driven...
[caption id="attachment_1355" align="alignright" width="300"] Photo by Noah Buscher on Unsplash[/caption] Recent years have seen a shift in government thinking — accelerated by the pandemic...