The rise of ResTech in a locked-down world

[caption id="attachment_1262" align="alignright" width="300"] Photo by Timon Studler on Unsplash[/caption] The changes wrought by COVID-19 over the past two years have laid the groundwork...

Bridging the research and CX gap

In today’s experience economy consumers are more empowered, and have more choices and less brand loyalty than ever. Many organisations are only just starting...