[caption id="attachment_2074" align="alignright" width="199"] Red heart in a supermarket trolley[/caption] My first Cannes Lions last month was all I imagined and then some. Captivating,...
Category: Digital
[caption id="attachment_2078" align="alignright" width="300"] Very Positive Feedback. Amazing Customer Experience (CX).[/caption] Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers...
[caption id="attachment_2063" align="alignright" width="300"] Three mannequins in a clothing store during Black Friday sales season[/caption] So far, ChatGPT is living up to its hype....
[caption id="attachment_2050" align="alignright" width="300"] Robot preparing sweet cupcake with cherry, blue background[/caption] In the face of high inflation and increased prices, innovative food and...
According to a 2022 State of the Connected Customer Salesforce survey, 73% of customers said that they expected companies to understand their unique needs...
Data is growing exponentially, powered by the adoption of 5G, IoT, and the widespread use of devices, from wearables to smartphones. Meanwhile, businesses are...
Recent inflation spikes are causing food and beverage manufacturers worldwide to face potential threats to profitability and risks to customer relationships. To prevent negative...
AIthough 2023 is set to bring economic challenges, there are still growth opportunities ahead. Last year, LinkedIn data shows over a third (38 per...
The popularity of online learning continues to soar, with a PwC study of 32,600 Australian workers revealing that a majority (75 per cent) were...
India’s digital revolution over the past decade has paved the way for robust business innovation and customer-centricity. According to a study by McKinsey, which...