Why we urgently need a GenAI regulatory framework

[caption id="attachment_2092" align="alignright" width="300"] AI Chatbot, Artificial intelligence Technology Concept[/caption] From writing code to composing essays and answering questions to assisting with tasks, generative...

How SMEs can prepare for recession

The cold winds of recession are whipping up across the globe with some analysts estimating the risk of recession in Australia over the next...

Graph technology: the hidden weapon to fight fraud

[caption id="attachment_2081" align="alignright" width="300"] Dewdrop in spider web[/caption] Online scams, where a consumer has been persuaded to authorise a transaction, and fraud, which involves...

The next frontier: innovation in retail media

[caption id="attachment_2074" align="alignright" width="199"] Red heart in a supermarket trolley[/caption] My first Cannes Lions last month was all I imagined and then some. Captivating,...

The importance of an elite B2B customer experience

[caption id="attachment_2078" align="alignright" width="300"] Very Positive Feedback. Amazing Customer Experience (CX).[/caption] Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers...