Retailers in the ASEAN region have undergone immense change in the past few years. Nearly overnight, everything is digital, online, multichannel, and omnichannel, as...
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Organisations face significant challenges in making hybrid working a reality for the long-term. The challenges come across three dimensions – people, technology and spaces....
Ready or not, marketers will soon face the end of third-party cookies. This means that the visibility of determining and aligning customers’ profiles will...
Ad repetition is traditionally a tactic that helps keep a brand top of mind and leaves a lasting impression on a consumer. It can...
[caption id="attachment_1741" align="alignright" width="200"] Photo by Prashant Yonzan[/caption] Viewed as a kind of sentient meddler, “the algorithm” is often positioned as the secretive puppeteer...
[caption id="attachment_1736" align="alignright" width="200"] Photo by Artur Tumasjan[/caption] With the end of financial year approaching, Australian businesses and organisations need to be vigilant about...
As normality returns post-pandemic, many businesses that pivoted to e-commerce during the crisis face a question: do we pivot back? Restaurants that went delivery-only,...
[caption id="attachment_1728" align="alignright" width="200"] Photo by Humberto Portillo[/caption] Super apps are digital platforms that provide multiple services, such as shopping, payments and social media...
[caption id="attachment_1724" align="alignright" width="300"] Photo by Victor He[/caption] Our recent era represents a paradigm shift to the way restaurants and food services concepts do...
[caption id="attachment_1721" align="alignright" width="300"] Photo by Tara Winstead[/caption] In 2022, robotic process automation (RPA) is poised for a breakthrough into mainstream consciousness. RPA refers...