[caption id="attachment_1270" align="alignright" width="300"] Photo by Markus Winkler on Unsplash[/caption] The surge in online services usage during the pandemic put a massive strain on...
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[caption id="attachment_1265" align="alignright" width="300"] Photo by Jakob Owens on Unsplash[/caption] Traditionally, digital customer experience strategies have been seen as largely the remit of sophisticated...
[caption id="attachment_1262" align="alignright" width="300"] Photo by Timon Studler on Unsplash[/caption] 2021 is already proving to be another year of uncertainty for global economies. In...
[caption id="attachment_1245" align="alignright" width="300"] Photo by CHUTTERSNAP on Unsplash[/caption] The COVID-19 crisis has completely disrupted supply chain planning. Businesses that usually plan based on forecasting...
[caption id="attachment_1258" align="alignright" width="214"] Photo by Jordon Conner on Unsplash[/caption] Many government agencies are struggling to keep up with technology rollouts, with the COVID-19...
[caption id="attachment_1242" align="alignright" width="300"] Photo by Damir Spanic on Unsplash[/caption] 2020 saw a shift from physical to virtual work at a previously unimaginable rate....
[caption id="attachment_1239" align="alignright" width="300"] Photo by Thomas Serer on Unsplash[/caption] Sports were hit hard in the early days of the COVID-19 pandemic, with multiple...
[caption id="attachment_1225" align="alignright" width="300"] Photo by Vinay Balraj on Unsplash[/caption] Technology transformation has been the defining business trend of the COVID-19 pandemic. Only by...
[caption id="attachment_1230" align="alignright" width="225"] Photo by Miguel Dominguez on Unsplash[/caption] The unforeseen disruption experienced in 2020 has prompted food and beverage producers to future...
[caption id="attachment_1234" align="alignright" width="300"] Photo by Stephen Kraakmo on Unsplash[/caption] With 2020 being the year where digital customer experience both made and broke many...