The importance of an elite B2B customer experience

[caption id="attachment_2078" align="alignright" width="300"] Very Positive Feedback. Amazing Customer Experience (CX).[/caption] Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers...

Bootstrapping vs investment

One of the perceptions of bootstrapping is that founders must be less ambitious than those that take on capital. This absolutely isn’t the case...

Preparing for the rise of GenAI

How can organisations prepare for the rise of generative AI, and what are some best practices for implementing it effectively? [caption id="attachment_2057" align="alignright" width="300"]...

Time to embrace AI for success in food and beverage

[caption id="attachment_2050" align="alignright" width="300"] Robot preparing sweet cupcake with cherry, blue background[/caption] In the face of high inflation and increased prices, innovative food and...

Why governments should focus on SME growth

[caption id="attachment_2039" align="alignright" width="300"] New Growth[/caption] While speculation over Australia's federal budget was as feverish as ever, general consensus was that tackling inflation would...