Why personalisation is key to digital success

[caption id="attachment_2389" align="alignright" width="300"] Online shopping concept[/caption] With advances in AI poised to power the next generation of customer experience, retailers would be wise...

Can retail lead the rise of super apps?

[caption id="attachment_1728" align="alignright" width="200"] Photo by Humberto Portillo[/caption] Super apps are digital platforms that provide multiple services, such as shopping, payments and social media...

The four pillars of e-commerce profitability

[caption id="attachment_1703" align="alignright" width="300"] Photo by Ian Hutchinson[/caption] Within the next five years, global e-commerce sales are expected to double, growing to a quarter...