Unlocking your hotel’s true potential with data
Understanding the data behind your hotel is vital for success in today’s economic climate ... Read More
How Data, AI and advanced technology are transforming mining
The world needs more minerals in the next three decades than have been extracted in all of human history ... Read More
What will make or break tomorrow’s mining industry?
The mining industry needs to walk the path toward modernisation, including AI and data-driven solutions ... Read More
The need for ethical AI leadership
Governments need to set clear standards for how AI is being implemented, with honest and transparent communication ... Read More
Five tips to stretch your marketing budget for 2025
As consumers actively seek the best deals, marketers have an opportunity to create effective strategies and appeal to a captive audience ... Read More
The Backstage Pass to Cannes Lions: Key takeaways from a global marketing director
New consumer trends and the potential of AI were among the hot topics at Cannes Lions 2024 ... Read More
Why consistency counts in retail and eCommerce
As eCommerce and advertising continue to evolve, we stand on the brink of a paradigm shift that could redefine retail – a transition from traditional platforms to a more ubiquitous, ... Read More
Easing tech anxiety in the hospitality industry
Hotels are under a huge amount of pressure to digitally transform as a way to streamline operations and gain a competitive edge. Add renewed travel volumes, steep inflation, and persistent ... Read More
Why personalisation is key to digital success
Retailers should increase their focus on personalisation and optimisation to meet consumer expectations ... Read More
How to unlock the power of shoppable creatives and content
Immersive technology that leverages AI, Virtual and Augmented Reality, is driving new and memorable digital commerce experiences ... Read More
How market research will ride the AI wave
This is a pivotal time for the market research industry as innovation and shifting consumer behaviours represent uncharted, exciting territory ... Read More
Mastering hotel management: how to meet four crucial needs
Disrupted beyond compare by the pandemic, the hotel industry has seen an acceleration in digital transformation ... Read More
Transforming grant distribution: Insights from the pandemic and bushfire disasters
Advanced data strategies and technology are key to achieving a single view of the citizen, which would allow for a more targeted and efficient distribution of grants ... Read More
The most important AI trends in business today
The gap between AI hype and reality is narrowing, but there’s still a long way to go before it fully delivers the promised benefits to business and consumers ... Read More
Garbage in, garbage out: Why businesses are losing the AI race
The quality and usefulness of AI’s output relies on the data input, but many businesses face the challenge of missing, incomplete or disorganised data ... Read More
Can knowledge graphs revolutionise pharma R&D?
In life sciences, the adoption of new standards such as Study Data Tabulation Model (SDTM) and Analysis Data Model (ADaM) is proving critical for efficient and effective data management and ... Read More
What can the CIO sector expect from 2024
A slew of advanced technology is set to transform many industries, with generative artificial intelligence (GenAI) continuing its widespread disruption ... Read More
Embracing interactivity to make content commerce more powerful
Interactive video content has the potential to be a powerful tool for enhancing e-commerce and customer experiences ... Read More
Using graph technology to leverage ChatGPT-like tools
One of the main challenges in working with generative AI is how to derive value from integrating datasets with it ... Read More
Strategies for boosting collaboration and communication in SMBs
Strategies that foster seamless teamwork and open channels of dialogue can significantly enhance productivity and overall outcomes ... Read More
There’s a fine line between good Al and a creep
Consumers want personalisation but AI needs to be balanced against intrusiveness ... Read More
The ERP revolution is here: Why point solutions might be failing your business
Point solutions, while often effective at solving immediate problems, can introduce unnecessary technical complexity and risk without offering long-term rewards ... Read More
How unprecedented change is reshaping the insights industry
The role of market research is rapidly evolving and the industry needs to be more open to new data sources and methodologies ... Read More
Top 3 tips for SMEs to leverage cloud computing
To stay competitive, SMEs will have to put aside fears of cost, limited manpower and resources, and take a long term perspective of digital transformation ... Read More
Do or Die: Why retailers must join TikTok’s content commerce revolution
The secret to TikTok’s success has been to merge video and human computer interaction (HCI) into a single interface ... Read More
A reality check on Generative AI in Asia-Pacific
Despite its enormous potential, GenAI has its limitations, from copyright, data protection and privacy, and ethical issues to misinformation, bias, lack of explainability and hallucinations ... Read More
Improving supply chain with warehouse technology
Warehouses are integral to the supply chain as they bridge the gap between production and distribution ... Read More
Bridging the gaps in digital government ambitions
Many citizens still feel excluded from government digitalisation efforts due to poor digital infrastructure, high cost, absence of technical skills or an unreliable network in certain areas ... Read More
Challenges in meeting citizen appetite for digital government services
Despite tremendous progress in the past decade, gaps in digital literacy, accessibility and privacy are slowing down governments' digitalisation efforts ... Read More
Why in-stream checkout is the future of ecommerce
Retailers face a big task in delivering an exceptional customer experience, yet doing so is critical to remain competitive ... Read More
Lessons for marketers from the cost of living crisis
As consumers tighten their purse strings, what do marketers need to know in this very delicate economic climate? ... Read More
Why we urgently need a GenAI regulatory framework
GenAI is transforming the way people work, study and find information, but we need to ensure that it remains transparent and ethical ... Read More
How fashion brands can learn from the food industry
Behind all the glitz and glamour, fashion brands still have a business to run. In 2023, back-office and supply chain are in the spotlight ... Read More
The next frontier: innovation in retail media
Brands are increasingly adopting a "hearts to cart" approach, letting consumers make a purchase at the point of inspiration ... Read More
The importance of an elite B2B customer experience
Customer experience (CX) has long been a strategic focus for business-to-consumer (B2C) retailers who understand its role as a key driver of customer acquisition, conversion, and retention. Over the years, ... Read More
Beyond the hype: What retailers can do with GenAI today
There's a lot of hype and expectation around GenAI in retail, but what it is actually capable of already? ... Read More
Time to embrace AI for success in food and beverage
Faced with high inflation and increased prices, innovative food and beverage companies are turning to AI and ML to drive efficiency and cut costs ... Read More
Delivering hyper-personalisation in banking with new technologies
Innovative technologies are helping banks leverage data and analytics to offer hyper-personalisation by understanding their customers’ digital preferences and footprint ... Read More
How a digital twin can help manage complex data needs
Rapid digitalisation puts enormous pressure on modern IT systems to streamline massive amounts of complex data, involving vast networks of interlinked devices ... Read More
How to embrace digital technology to combat inflation
Recent inflation spikes are causing food and beverage manufacturers worldwide to face potential threats to profitability and risks to customer relationships ... Read More
ERP is the right tool for the times
Many SMEs don't have access to the clarity of operations they need to meet challenges or take advantage of growth opportunities ... Read More
Tech trends to watch as online learning accelerates
A surge in remote working and easy availability of a range of online courses during and after the pandemic is driving the shift to e-learning ... Read More
How observability can accelerate digital transformation
As more consumers enter the digital commerce space every day, the demand for improved speed, convenience and personalisation grows significantly ... Read More
The future of hospitality: Key tech trends and priorities for 2023
The future will see new opportunities to redefine the technology in hospitality industry spaces ... Read More
AI – bane or boon for market research?
AI will reshape how researchers work, help us sift through historical data to identify patterns and trends, and predict future consumer behaviour with far more accuracy ... Read More
Leading the way in sustainable red meat
The livestock industry generates significant emissions, but new technologies and husbandry practices are helping increase sustainability ... Read More
Supply chain trends for 2023
Despite ongoing supply chain issues and the economic turmoil, 2023 has the potential to be a very positive year of growth for many manufacturers and distributors ... Read More
Six food industry predictions for 2023
The food and beverage industry has been greatly affected by consumer preferences in the past decade. These six trends will help the sector remain resilient ... Read More
How advertisers look at TV
2023 will be a year of continued opportunity characterised by major shifts both within the media sector, but also in the overall economy ... Read More
What’s on the horizon for market research in 2023?
When there are so many unknowns, it’s critical for businesses to consistently keep in touch with consumers through market research ... Read More
Tech Trends 2023 predictions
2022 was the year when we saw an end to the pandemic border closures as the world slowly started to open up again. Travel resumed, events picked up momentum, and ... Read More
AI and graph technology to improve patient care
Artificial intelligence (AI), digital twin and graph data technolgies are generating insights that enable better prevention, more accurate diagnoses and more effective patient treatments in healthcare ... Read More
Navigating chip shortages and supply chain disruptions
The semiconductor and chip shortage affecting the automotive and technology industries is likely to persist through to 2024, how can manufacturers be more resilient? ... Read More
How campaign metrics can stifle success
Too many decisions are made based on what can be measured in the short term, as opposed to what will deliver true consumer impact and business outcomes ... Read More
Optimising food manufacturing through artificial intelligence
AI has the potential to optimise all areas of food manufacturing, facilitating smart, industry-specific applications to improve every aspect of the supply chain ... Read More
How to maximise ad effectiveness moving into 2023
Advertising budgets will need to work smarter and harder in 2023. An effective use of media will deliver better results for brands and agencies ... Read More
Unpopular opinion: The algorithm is not evil
Algorithms should be viewed as our greatest ally in the ever-competitive attention economy ... Read More
Combatting and overcoming complex Asian supply chain issues
Manufacturers, distributors, and logistics companies need a more robust, scalable approach to deal with supply chain complexity ... Read More
Ad effectiveness in the age of fragmented media
Measuring ad effectiveness is increasingly challenging in a world of ever fragmenting media and audiences ... Read More
3 ways online grocers can win customers post-pandemic
Digital grocery retailers must keep the customer at the heart of new investments and address key pain points ... Read More
Managing evolving supply chain challenges
3 ways organisations create more resilient supply chains that can adapt to ever-shifting demands and challenges ... Read More
How to make the jump to a unified observability platform
The need for a single observability platform is clear, but how can organisations implement it successfully? ... Read More
Watchability will be the deciding factor of the streaming wars
Streaming services face some hard realities ahead, from limited scale to opacity around measurement ... Read More
3 ways graph data platforms help governments leverage data
Through graph technology, governments can model complex webs of data and solve complex problems ... Read More
Let human hands guide the automated touch
Delivering personalised experiences at scale is a top challenge for customer experience (CX), requiring a high degree of automation ... Read More
Why Graph Data Science Is Making An Impact In Asia
Many organisations across Asia are now turning to graph data science to store data and generate insights ... Read More
Developing the next super app
The rise of super apps in Southeast Asia has raised the bar in providing an all-encompassing, seamless user experience ... Read More
Why observability is key to modern application architectures
Being able to swiftly respond to app or website problems – or even preempt them – must be part of an organisation’s DNA ... Read More
How graph data platforms empower retailers
Retailers need transparency across the entire supply chain to detect fraud, contamination, high-risk sites, and unknown product sources ... Read More
6 considerations to make hybrid work a success
Hybrid is a complex new model. Businesses have a lot to do to make a successful transition to hybrid work ... Read More
Observability in the post-cookie world
The end of third-party cookies means that the visibility of determining and aligning customers’ profiles will become much harder ... Read More
Ad repetition can alienate consumers, how can we fix it?
Seeing the same ad too many times can compromise a consumer’s viewing experience and brand association ... Read More
Unpopular opinion: The algorithm is not evil
In a connection-driven world, content must win the algorithmic race to the target market ... Read More
Riding the post-COVID e-commerce learning curve
Many businesses that pivoted to e-commerce during the pandemic now face a question: do we pivot back? ... Read More
Can retail lead the rise of super apps?
Super apps offer the opportunity for a self-sustaining, continuous and autonomous retail ecosystem that’s fuelled by partner data ... Read More
Paradigm shift in restaurant technology and food ordering
Our recent era represents a paradigm shift in the way restaurants and food services concepts do business ... Read More
Robotic Process Automation & Artificial Intelligence: a partnership for proficiency
In 2022, robotic process automation (RPA) is poised for a breakthrough into mainstream consciousness. RPA refers to the automation of business processes via software platforms that script and operate predefined ... Read More
Perpetual transformation: DX is not a once-off
The real digital winners will be those who embrace continuous transformation as an ethos to maintain market relevance and adapt to change ... Read More
Evolution of the hospitality industry in the new era
Leaning into change requires multiple viewpoints and collaboration with internal and external experts to shape a vision for where the hospitality industry is headed ... Read More
Infusing sustainability into business
The pressure is on for food producers and processors to boost sustainability credentials and meet changing consumer demand ... Read More
Creating the “future fit” marketing partner
For a marketing and advertising sector that navigated massive disruption even before the pandemic, big opportunities abound - today's goal is growth, not survival ... Read More
The four pillars of e-commerce profitability
If traditional retailers want to win new customers and increase their share of wallet through digital channels, here are four areas they need to focus on ... Read More
Creating a great digital citizen experience
Citizens are embracing digital government services and have appetite for even more, including the use of AI to enhance user experience ... Read More
5 measures for SMEs to mitigate the effects of inflation
As we move into a more inflationary cycle at a macro level, the pressures are increasing for many businesses. While inflation in Australia isn’t currently at the levels being seen ... Read More
The importance of communications and hospitality technology
Mobile technology and online interaction with booking hotels and ordering food has been significant in shaping perceptions and expectations ... Read More
Why knowledge graphs are crucial to business
Graph data science is being used by organisations such as NASA to train machine learning and enhance AI ... Read More
Creating a robust, resilient digital infrastructure
Government at all levels must focus on continuous improvement of projects created at the height of the pandemic ... Read More
Beating the great resignation – how flexible working can help retain staff
The global skills shortage is growing more severe, giving talented workers much more choice and negotiating power ... Read More
Transforming government agencies with graph data platforms
Government agencies often struggle to uncover connections in a vast pool of data, but graph data platforms can reveal anomalies and answer complex questions ... Read More
Smart places getting smarter
The concept of smart cities is evolving as the merging of physical and digital worlds delivers "cognitive places" ... Read More
E-commerce teams: The unseen keys to success
As brands rethink the role of the in-store experience, they must also recognise the role of "back-stage" teams and employees as a differentiator ... Read More
Technologies enabling smart factories to self-adapt
Tomorrow's factories will need to meet demands including personalisation, faster fulfilment and better sustainability - AI will be critical to enable this ... Read More
The accelerated rise of the metaverse
The metaverse has become a buzz word in recent months, but will it as be as revolutionary as hyped? ... Read More
Reshaping the future of HR with graph data platforms
Graph data platforms enable the kind of analysis that HR managers need in an era of exponentially fast-growing information ... Read More
Do we need anti-discrimination laws for racist robots?
The use of AI in our day-to-day lives presents many ethical dilemmas: it can’t always be trusted to be neutral and unbiased ... Read More
Adapting the restaurant experience for the 2020s
How does technology intersect with perceptions and expectations around what a great guest experience in restaurants and food services should be? ... Read More
Digital transformation at the heart of energy’s net zero ambitions
Net zero, evolving technologies and changing consumer awareness are driving new digital opportunities within the energy system ... Read More
How research technology is shaping the future of retail
Online shopping has surged since the Covid pandemic first hit Australian shores in 2020. When Pureprofile and IAB carried out a national survey of online shopping behaviour in the past ... Read More
Driving retail success with graph data platforms
Graph data platforms, that store data in a web of linked nodes, are ideal for retailers wanting to create a personalised, seamless customer experience ... Read More
Meeting expectations for a transparent value chain in the fashion industry
Pressure is growing on fashion brands to be more transparent about their products and be more environmentally friendly overall ... Read More
Resource planning needed for latest challenges
With fast changing food industry demands, alongside rising consumer pressure for transparency, being able to respond quickly can determine success or failure ... Read More
5 agtech predictions for 2022
Climate change, the COVID-19 pandemic, and digitisation is fuelling global demand for better sustainability, transparency, and cost-efficiency in agriculture ... Read More
4 top SMB trends for 2022
From time-stacking meetings to trust, here are four top trend predicted for SMBs this year ... Read More
Why your business should adopt open source
Open source enables organisations to leverage the tried and tested work of a talent pool of millions of developers ... Read More
5 “shopper first” trends for retailers to embrace
As retailers adapt to post-COVID changes and strive for transformational growth, they need to consider how to incorporate new customer needs and expectations ... Read More
Research industry predictions for 2022
In an industry that’s all about data, insights and understanding consumers and trends, what are the predictions for the research sector in 2022? ... Read More
Hitting the TVC sweet spot in the battle for attention
The “attention economy” is building momentum as marketers look for more effective ways to engage audiences in this new world ... Read More
Digital marketing lessons for 2022
With a surge in the use of online retail, collaboration platforms, videoconferencing and streaming entertainment, there’s a multitude of areas for marketers to get to grips with this year ... Read More
Why observability needs a seat at the boardroom table
To create a data-driven organisation, observability must be raised to a level of conversation that the C-Suite can understand and appreciate ... Read More
Workplace tech predictions for 2022
After two years of disruption, businesses are having to adjust to meet the new demands of employees and how they implement technology in the workplace ... Read More
Anticipatory design – the next frontier of personalisation
Anticipatory design removes unnecessary choices and effort to creating delightful experiences that anticipate what users need before they know it ... Read More
3 trends for the future of manufacturing
There are exciting opportunities ahead for businesses that invest in the right processes and technologies for the new era of the supply chain ... Read More
Empower employees in the hybrid working era
With remote work here to stay, what will it take to design and create a more successful, inclusive, and flexible workplace to empower your employees? ... Read More
5 make or break rules for end-of-year sales
The pandemic has changed the retail landscape as we know it. Having an online and digital presence has become necessary for almost every retailer. According to a recent report from Facebook and Bain & ... Read More
Trends advertisers need to know for 2022
Content has taken on new meaning due to new blended ways of work and lifestyle balance. Worldwide, TV watching, online streaming and digital screen time is surging ... Read More
Why companies need to revisit their business models in 2022
While many businesses expected the worst of COVID to have passed them in 2020, this year was equally challenging. Post-COVID growth is not going to happen if a business model ... Read More
Fiercely competitive new normal driving tech adoption for manufacturers
While some manufacturers spent the past year of pandemic in a holding pattern, others accelerated their adoption of digital technologies ... Read More
Here’s what the future of click-and-collect looks like
With retailers rapidly scaling up click-and-collect offerings during pandemic lockdowns, a fascinating new trend has emerged ... Read More
Evolving to meet conscious consumer expectations
Food and drink supply chains must adapt and change to respond to today’s consumer expectations of healthier choices, greater ingredient transparency and e-commerce ... Read More
Key Tech Trends in 2022
After another year of immense volatility, a look into the crystal ball for the next wave of technology trends ... Read More
Unlocking food with technology
Food transparency is increasingly being demanded by consumers. New technology is allowing the quality of meat to be graded ... Read More
Meal delivery lockdown “sugar hit” no flash in the pan
Food delivery services have been on an upswing since lockdown measures were introduced. Technology such as the IoT will play a significant role in their future ... Read More
3 ways SMBs can benefit from tax technology
Managing taxes is challenging for SMBs, particularly when they operate across different markets. Sophisticated tax technologies make compliance much easier ... Read More
How graph data technology helped expose the Pandora Papers leak
The use of data science revealed complex offshore transactions made across millions of documents in the Pandora Papers, revealing how the wealthy avoided taxes and laundered money ... Read More
Preparing your tech team for the holiday sales
For retailers, the pandemic-driven surge a welcome boost but one that has imposed critical pressure on websites and digital assets. How can tech teams manage the extra spike of holiday ... Read More
How IoT can improve food safety
Enterprise asset management strategy must evolve to improve food safety. Technologies such as IoT and data analytics can achieve this ... Read More
Address evolving customer needs with fashion ERP
As industry attitudes and consumer behaviours change, so does the challenge of sustaining a business in the fashion industry ... Read More
Solving the tech skills shortage
University curriculums need to embed core skills that are needed in the workplace to better enable graduates to find work and fill the tech skills gap ... Read More
How graph data technology drives success for telcos
For telcos, providing a better customer experience is more important now than ever. Graph database technology can be a key competitive advantage ... Read More
Trust: what it means when selecting your business operating platform
For a digital business, trust starts with technology. When people entrust their data to a system, they need to be confident it's going to be seamless and secure ... Read More
Redefining HR through graph data technology
NASA used graph data technology to build a skills analysis system to better map talent across the organisation and optimise its staffing ... Read More
The rise of ResTech in a locked-down world
The changes wrought by COVID-19 are transforming not just the research sector, but also how marketers and businesses access the data they need for decision making ... Read More
AgTech: The New Frontier
AgTech is predicted to become a $100 billion industry in Australia by 2030. Its application in agriculture can help increase yields of food and fibre, drive down costs and optimise ... Read More
Humanity needs AI, but AI also needs humanity
AI means a lot of different things to many people. It’s a space of continuous innovation, but it’s also still in its infancy ... Read More
Fresh food labelling: The new frontier for grocers
Bringing detailed nutritional labelling to raw foods is the next step for the food sector. Retailers who lead the way will enjoy a massive competitive advantage as consumers demand more ... Read More
Open Source is critical for cloud transformations
As more organisations move to the cloud, many will face a choice: to use open source platforms or stick with proprietary solutions from vendors. Which is best? ... Read More
Why graph data platforms are crucial to telco success
Telecommunications is all about connections but tech teams are seeing a steep rise in service complexity. Graph data platforms can deliver a significant competitive advantage ... Read More
Top questions to ask when looking for a new business solution
Catching the wave of digital transformation, many SMEs are investing in technology and rolling out new IT systems. How can be sure they've picked the right solution? ... Read More
Using tech to support hybrid work
With many countries going back into a series of snap lockdowns, it's a sharp reminder that we’re never going back to the way things were. Remote working is here to ... Read More
Google’s cookie delay represents a second chance for digital advertising
The digital marketing community breathed a collective sigh of relief last week when Google announced that its plans to remove third-party cookies would be delayed from next year until late ... Read More
Enabling connected experiences to evolve the relationship between government and citizens
The relationship between government and citizenry is changing, and this is a good thing for both sides ... Read More
The turning tide against surveillance capitalism
With the delicate balance between customer data and privacy in the spotlight, every organisation needs to be aware of new standards and business models ... Read More
Why leaders should consider varying work styles before investing in tech
As businesses look to invest in technology, they should first consider six key workstyle personas ... Read More
Three steps to prepare for the EOFY sales
Businesses who thrive this sale season will be those which offer a strong, digital customer experience, while also pre-emptively avoiding bottlenecks during peak periods of demand ... Read More
How data driven decisions help your business thrive
As the unpredictable and unusual 2020 financial year closes, many organisations are rethinking how they shape their strategies for 2022, and data has a big role to play ... Read More
Gaining a competitive advantage with log management
Too often, tech teams find it hard to maintain context and fix issues when there is so much data. Better log management solves this, enabling the creation of a more ... Read More
What the Buy Now, Pay Later battle reveals about banks & innovation
Buy now, pay later (BNPL) has emerged as the latest battleground between incumbent banks and challenger brands. What does this tell us about how banks approach innovation? ... Read More
Why the catapult effect is key to long term success for SMEs
Catapulting involves leveraging a rebounding economy to grow at double the speed of everyone else – and will be the secret of long-term success for many SMEs ... Read More
Creating a seamless COVID-19 vaccine rollout
COVID-19 vaccine rollouts are underway worldwide. How can governments ensure a seamless experience for citizens to sign up and get access? ... Read More
A long-term love affair: Marketing trends in the coping economy
How has the world changed since COVID? A major lifestyle study tracks key trends for marketers to be aware of ... Read More
Overcoming the challenges of data quality in panel research
Robust, tangible market research can only be based on the thoughts, behaviours and opinions of real people. Here are three steps to ensure data quality ... Read More
How technology can future-proof not-for-profits
Like all organisations, charities and NFPs face challenges as they scale. ERP helps automate work as well as generating critical campaign insights ... Read More
TV and a new approach to talent
The ongoing shift from print and linear to online and on-demand video over the past decade has changed the game for publishers, advertisers and agencies. How should media organisations evolve? ... Read More
How to market in a post-cookie world
With the upcoming removal of third-party cookies, the digital world is braced to undergo radical change. What can marketers use instead of tracking data? ... Read More
The importance of AI to modern observability
There’s no way that the human eye can cope with the level of complexity that defines modern technology environments. Artificial intelligence is crucial to ensuring modern observability ... Read More
8 ways to stay resilient in 2021
Food & beverage businesses are among the hardest hit by COVID. What can they do to survive? ... Read More
Building a business case for observability
The business benefits of software can be hard to quantify, especially for those who sign the cheques. How can IT managers better convince CEOs and CTOs that they need to ... Read More
How SMBs can up their digital CX game in 2021
Finding new, digital ways to engage with customers is not merely a matter of building a thriving business, it’s about surviving ... Read More
The need for speedy research in a post-COVID world
2021 is already proving to be another year of uncertainty for global economies. In addition to the ongoing COVID-19 crisis, there remains political restlessness in the US and Europe and ... Read More
How cloud-based erp is crucial for supply chain survival
AI can detect new patterns, identify inefficiencies in supply chains and generate key insights to help plan future strategy ... Read More
Citizens deserve an improved online government user experience
Government agencies worldwide are struggling to keep up with technology rollouts, with the COVID-19 pandemic only compounding existing issues ... Read More
How innovation fuelled sport viewing during COVID
Sports were hit hard in the early days of the COVID-19 pandemic, with multiple tournaments across multiple codes cancelled across the globe. But viewing figures still soared ... Read More
Top tech solutions to supercharge growth
Only by going digital and going online have many organisations managed to survive COVID-19. Here are five tech strategies that businesses would be smart to follow ... Read More
5 predictions for the food & beverage industry
With consumers increasingly seeking more in-depth information about products, what's in store for the food & beverage industry in 2021? ... Read More
2021 is the year of Observability
Organisations who are first to embrace Observability at the executive level will find themselves at a significant advantage to the firms who do not ... Read More
AI-driven optimisation is driving a new era of digital advertising
Artificial Intelligence is transforming old methods and delivering exciting new efficiencies and capabilities in advertising ... Read More
The year of cloud and CX
2021 will be the year that innovation and digital prowess driven by agile systems and processes will become more mainstream ... Read More
The future of remote working
Hybrid working, teleconferencing-as-a-service, big shifts for commercial real estate, what's next in store for remote working? ... Read More
Five predictions for SMEs in 2021
The workplace is changing forever, with remote working dominating the trends on the business horizon for 2021 ... Read More
Predicting 2021’s business technology trends
After a year of Covid-induced change, businesses will continue to discover new ways of working. These are six tech-related trends for 2021 ... Read More
6 business trends taking off in 2021
For smaller businesses, with fewer resources and IT support, the past year has been exceptionally difficult. As 2021 unfolds what changes will remain and what new trends will there be? ... Read More
3 new rules for business survival
Countless organisations were forced to pivot to survive in 2020. So what are the 3 new rules for growth in 2021? ... Read More
Tech predictions for 2021
2020 was the year that proved that CIOs and CTOs deserved a more prominent seat at the boardroom table. What does 2021 have in store? ... Read More
New Year’s resolutions for SMBs
As the world starts to emerge and economies recover, what are the 2021 resolutions you can make that will put your business in a strong position to grow in future? ... Read More
Anatomy of a data-driven supply chain
Data is what drives informed business decisions. It’s crucial to have key data points across your supply chain to get complete visibility, and maximise efficiency and resilience ... Read More
The rise of first-party data
The era of third-party data is coming to an end as modern people demand greater privacy and data protection. How can marketers use first-party data? ... Read More
Why the environment deserves real-time monitoring
Environmental regulation as an industry is lagging in adoption of real-time monitoring. But IoT technologies are now bringing the cost down ... Read More
A tech-tonic shift in healthcare
Enabled by new technologies and driven the COVID-19 pandemic, most people will access certain health services remotely in future. Here's what lies ahead ... Read More
Why tool consolidation should be a top priority for businesses
Businesses today are spoilt for choice when it comes to managing software environments. But too many tools can spoil the broth ... Read More
Calculated risks are key to business growth
Risk and opportunity are often two sides of the same coin, so don’t try to avoid risk altogether or be excessively risk-averse as we come out of the pandemic ... Read More
8 tips for successful conference calls
Conference calls have become a way of life as workplaces become remote and meetings turn virtual. Given they're here to stay, how can they be made as effective and productive ... Read More
How cloud ERP is helping SMBs adapt
For many organisations, lockdown has driven digital transformation. Businesses need to stay very flexible and agile, ready to change gear and scale up or down their operations as customer demand ... Read More
Telehealth beyond COVID-19
Telehealth is one of the key virtual services that people have started to access during the pandemic. What role will it play in future? ... Read More
The human element of data-led advertising
Data-driven advertising, at its core, is about finding the right sources of information and insights to determine who exactly your audience is. What do they care about? How do they ... Read More
Which new communications trends are here to stay?
Business communications have undergone huge change in recent years, accelerated by COVID-19. Which new trends are set to stay? ... Read More
Communication: What’s working in 2020?
Business communications are undergoing a revolution, sparked by frustrations with technology and existing collaboration tools and accelerated by the COVID-19 crisis ... Read More
The modern view of TV is pure pleasure
The rise and rise of the digital age has robbed us of an easy ability to escape. We are immersed in a 24/7 world and the yearning to disconnect is ever-growing ... Read More
Digital transformation: now an imperative
COVID-19 has demonstrated that digital transformation is vital to enable remote workforces. Organisations urgently need to move away from archaic and costly systems ... Read More
Media and marketing themes post-COVID
As business begins to emerge from the coronavirus crisis, what new media and marketing trends will characterise the "new normal"? ... Read More
3 steps to cloud migration success
Cloud adoption is a journey, not just a destination. Many organisations go through several iterative stages as they transition away from in-house, legacy infrastructures to the public cloud ... Read More
Normal is the new aspirational: what should brands do?
Banal acts of normalcy have been elevated to aspiration status by recent events. Brands need to rapidly rethink how they present themselves to the world ... Read More
How to continue engaging with your customers during COVID-19
With country and state borders closed and people urged to stay home, tourism operators have been left high and dry, with no income ... Read More
How to recognise your biggest growth-stoppers
There are four patterns of problems that cause growth to stall for SMEs. They're holding back thousands of companies - how can they be resolved? ... Read More
Ensuring business continuity during COVID-19
Consumers and businesses have made fundamental behavioural shifts to restrict the spread of COVID-19. These are the key areas that IT leaders must focus on to ensure business continuity is ... Read More
5 ways scale-ups can use the pandemic to rebound
Without question, the trauma and disruption from COVID-19 is seriously impacting the economy. How can businesses use the current crisis to assess where they have been, where they are, and ... Read More
New appetite for digital disruption
Radical lockdowns have forced people to find different ways to stay connected. It's awoken a new appetite for digital disruption ... Read More
The future of “free shipping”
Retail powerhouses like Amazon and Walmart have conditioned customers to expect their orders in days, if not hours. Technology is critical to meet expectations ... Read More
8 applications for mobile and wearable tech in manufacturing
In this digital era, data is recognised for its intrinsic value in smart decision-making and enhanced business insights. In manufacturing, data helps personnel on the shop floor to manage goals ... Read More
Collaboration and machine learning key for successful inventory
Spreadsheets, software and even people can get in the way of improving inventory placement processes. It needs collaboration, tearing down silos, and thinking in multiple dimensions ... Read More
Why brand research should shape your strategy in 2020
Research data makes advertising much more efficient, eliminating the guesswork in campaigns and enabling real-time pivoting ... Read More
Demystifying MELT: the key data for business observability
Understanding the use cases for different types of data allows better sense to be made of data and relationships, enabling quicker and easier resolution of issues ... Read More
Global TV advertising trends in 2020
2020 will be the tipping point for the streaming wars, as advertisers demand better data across all screens ... Read More
3 core elements of business observability
Today, teams need to monitor their applications and infrastructure through observability. It's a different approach to what was done just a few years ago with traditional monitoring ... Read More
What is business observability?
Successful digital businesses are turning to observability to get ahead. But how does it differ from traditional app monitoring? ... Read More
Can technology save the healthcare crisis?
Healthcare organisations across the globe are suffering a crisis when it comes to skilled and qualified workers. According to Harvard Business Review, 60% of 21st century jobs in require skills ... Read More
Shift to VOD: video advertising wars
Consumers are not afraid of changing their behaviour, so the advertising sector also needs to embrace evolution. The shift to VoD is a boon to advertisers, who are no longer ... Read More
The devil is in the data: Mitigating cloud migration risks
Using the cloud as a critical business driver can be greatly beneficial, but it’s important to be aware of the risks that migration can cause and take steps to mitigate ... Read More
4 factors to ruin your serverless migration
Organisations need to upgrade and evolve their infrastructure technology to maintain a competitive edge ... Read More
3 growth hacks for better engagement
By using data, understanding analytics and implementing a growth mindset, businesses can get to know their target market and better engage with their audience ... Read More
The dilemma of digital clutter
Where is the konmari for cloud? Gigabytes of free storage have turned many of us into digital hoarders. But it can be a trap. Digital hoarding is not without risk ... Read More
Declared Data: Why Consent Equals Value
Consumer sentiment is increasingly hostile to the concept of businesses harvesting their personal data for commercial reasons. Yet the same time, more consumers than ever before expect a personalised experience ... Read More
The importance of data ethics – the philosophy of digital
Advances in technology have raised many challenging issues around privacy, ethics and human rights. It’s up to those in the industry to ensure a solid ethical framework for technology going ... Read More
Bridging the research and CX gap
Humans are the "new black" or the "new oil", and creating hyper-relevant customer experiences (CX) is the holy grail of marketing ... Read More
3 key tips to foster collaboration in a digital workforce
Collaborative environments, whether digital or otherwise, are about harnessing the skills and talents of individuals in teams within organisations to create a bigger and better impact than the sum of ... Read More
Are you creating data assets or a data dump?
Our appetite to store more data is becoming insatiable. But most organisations still don't have good quality information actively driving better outcomes within their operational processes ... Read More
How to turn bad data into a new revenue stream
With the vast amounts of data companies gather and store, it can be challenging to figure out what’s actually of value. How can we assess and increase the economic value ... Read More
How to successfully embark on a DevOps journey
DevOps combines collaboration and transparency to speed development, implementation and innovation throughout an organisation. How can we use technology to drive and support DevOps? ... Read More
Cloud adoption: How different countries stack up
The speed at which businesses are able to adopt cloud, and how they use it, can be impacted by where they’re based in the world. Some markets are much more ... Read More
The Many Ways to Raise Funding for Your Startup
When it comes to raising external money, most people consider venture capital or angel investors. Look towards government grants as well ... Read More
Harnessing technology to ride the education boom
Embracing technology, and making life easier for international students and agents to communicate and transact online will deliver exciting benefits as the education sector continues its rapid expansion ... Read More
Where are you in your cloud maturity journey?
For many enterprises, finding success in the cloud is still a daunting challenge. Too often, organisations set overly high expectations for the benefits of the cloud while underestimating the amount ... Read More
From the computer suite to the C-suite: How tech people can take over business
The way companies are run today is more data driven than ever before, which is opening the door for tech people to take on more responsibility ... Read More
3 common mistakes companies make when adopting cloud
There are many mistakes that companies new to the cloud make when they begin looking into cloud adoption, that can impact the success or failure of cloud migration ... Read More
What to know about the phenomenon that is data science
The demand for data scientists today is already high with no signs of abating. PricewaterhouseCoopers (PwC) forecasted in 2017 that globally, 2.7 million new jobs will be created for data ... Read More
The 4 pitfalls of cloud migration
We often find that moving to the cloud isn’t necessarily as easy as we would like it to be - or as easy as we were led to believe it ... Read More
Why more Australian founders need to demand a seat at the global table
Too few Australian startup founders are able to realise their global potential when they deserve a “seat at the table” – the right to compete in the global market ... Read More
We need “Data-as-a-service” standards
Data-as-a-service (DaaS) has been around as a concept for a few years, but it’s still a new term for many organisations ... Read More
Amazon: A digital wake-up call for retail
Amazon’s entry into Australia should be a long overdue wake-up call for local retailers and businesses, limping along on sluggish, struggling last-century technology ... Read More
Blockchain is ready for prime time despite its critics
Over the last few years the hype around Blockchain has been brought to the forefront via mass entry into cryptocurrencies. How should we reconcile our expectations versus the reality? ... Read More
AI and the cloud: Separating fact from fiction
From virtual assistants to chatbots and deep learning, AI is taking up increasing space in the cloud. If you believe the hype, the advent of artificial intelligence is destined to ... Read More
U-turn needed on skilled visas
Australia needs to open the door to tech talent. The economy desperately needs this but the current policies regarding employment visas are lethally short-sighted in a world where everything is ... Read More
The 6 top mistakes startups make when hiring tech talent
The global war for tech talent still rages, and it can lead companies to panic and grab candidates who aren’t a good fit. Startups in particular tend to make several ... Read More
Why Australian enterprises are embracing open source
More enterprises than ever before are relying on open source software. Two thirds of enterprises are now using OSS, according to the 2016 Future of Open Source Survey, and they're ... Read More
How to go from startup idea to execution
A lot of people are in the boat of “I have this great idea, I’ll get someone else to do the legwork, and I’ll make all the money. I’ll just ... Read More
Cloud applications and continuous business transformation
Moving to the cloud should be about more than plugging in a solution. To realise the full benefits, it needs to be part of a full business transformation ... Read More
The rise of AI: should we be scared or ecstatic?
Tesla and SpaceX CEO Elon Musk has repeatedly said we need to be more concerned about safety with the increased use of AI, or artificial intelligence ... Read More
Why the cloud isn’t Colditz
Being "in the cloud" can lull companies into a false sense of security. Cloud doesn't mean that someone is taking care of everything for you. Any company still has many ... Read More
AGM engagement: using technology to connect
Australian super funds could soon be required to hold Annual General Meetings (AGMs) if the government’s flagged changes to governance go through. AGMs are a thorny issue for the companies ... Read More
Chatbots: Opportunity and threat
In the first six months after Facebook introduced a bot API for Messenger, around 34,000 chatbots were created. They’re being used for a range of purposes, from engaging at the pre-sales point ... Read More
The rise of serverless architecture
Serverless architecture has become a buzzword, with more and more people using it. But should they be? While there are some situations where serverless offers many benefits, there are also ... Read More
Courage and clicks
Cut-through needs courage. Media organisations and their readers don't want safe, generic content. They want opinion articles that are strong, with interesting information and unique viewpoints ... Read More
Studies find CEOs more confident about cyber security than CIOs
Following an increasing number of high-profile breaches and ongoing pressure from governments and regulatory bodies, cyber security is increasingly taking centre stage on most board agendas. Board members are becoming ... Read More
Interview-as-a-service
When it comes to highly specialist technical roles, it can be hard for non-technical founders to assess and validate candidates’ technical credentials. You have the brilliant idea, but you don’t ... Read More