Digital

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Trust: what it means when selecting your business operating platform

For a digital business, trust starts with technology. When people entrust their data to a system, they need to be confident it's going to be seamless and secure ... Read More
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Redefining HR through graph data technology

NASA used graph data technology to build a skills analysis system to better map talent across the organisation and optimise its staffing ... Read More
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The rise of ResTech in a locked-down world

The changes wrought by COVID-19 are transforming not just the research sector, but also how marketers and businesses access the data they need for decision making ... Read More
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AgTech: The New Frontier

AgTech is predicted to become a $100 billion industry in Australia by 2030. Its application in agriculture can help increase yields of food and fibre, drive down costs and optimise ... Read More
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Humanity needs AI, but AI also needs humanity

AI means a lot of different things to many people. It’s a space of continuous innovation, but it’s also still in its infancy ... Read More
Fresh food labelling: The new frontier for grocers

Fresh food labelling: The new frontier for grocers

Bringing detailed nutritional labelling to raw foods is the next step for the food sector. Retailers who lead the way will enjoy a massive competitive advantage as consumers demand more ... Read More
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Open Source is critical for cloud transformations

As more organisations move to the cloud, many will face a choice: to use open source platforms or stick with proprietary solutions from vendors. Which is best? ... Read More
Why graph data platforms are crucial to telco success

Why graph data platforms are crucial to telco success

Telecommunications is all about connections but tech teams are seeing a steep rise in service complexity. Graph data platforms can deliver a significant competitive advantage ... Read More
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Top questions to ask when looking for a new business solution

Catching the wave of digital transformation, many SMEs are investing in technology and rolling out new IT systems. How can be sure they've picked the right solution? ... Read More
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Using tech to support hybrid work

With many countries going back into a series of snap lockdowns, it's a sharp reminder that we’re never going back to the way things were. Remote working is here to ... Read More
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Google’s cookie delay represents a second chance for digital advertising

The digital marketing community breathed a collective sigh of relief last week when Google announced that its plans to remove third-party cookies would be delayed from next year until late ... Read More
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Enabling connected experiences to evolve the relationship between government and citizens

The relationship between government and citizenry is changing, and this is a good thing for both sides ... Read More
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The turning tide against surveillance capitalism

With the delicate balance between customer data and privacy in the spotlight, every organisation needs to be aware of new standards and business models ... Read More
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Why leaders should consider varying work styles before investing in tech

As businesses look to invest in technology, they should first consider six key workstyle personas ... Read More
Three steps to prepare for the EOFY sales

Three steps to prepare for the EOFY sales

Businesses who thrive this sale season will be those which offer a strong, digital customer experience, while also pre-emptively avoiding bottlenecks during peak periods of demand ... Read More
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How data driven decisions help your business thrive

As the unpredictable and unusual 2020 financial year closes, many organisations are rethinking how they shape their strategies for 2022, and data has a big role to play ... Read More
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Gaining a competitive advantage with log management

Too often, tech teams find it hard to maintain context and fix issues when there is so much data. Better log management solves this, enabling the creation of a more ... Read More
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What the Buy Now, Pay Later battle reveals about banks & innovation

Buy now, pay later (BNPL) has emerged as the latest battleground between incumbent banks and challenger brands. What does this tell us about how banks approach innovation? ... Read More
Why the catapult effect is key to long term success for SMEs

Why the catapult effect is key to long term success for SMEs

Catapulting involves leveraging a rebounding economy to grow at double the speed of everyone else – and will be the secret of long-term success for many SMEs ... Read More
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Creating a seamless COVID-19 vaccine rollout

COVID-19 vaccine rollouts are underway worldwide. How can governments ensure a seamless experience for citizens to sign up and get access? ... Read More
A long-term love affair: Marketing trends in the coping economy

A long-term love affair: Marketing trends in the coping economy

How has the world changed since COVID? A major lifestyle study tracks key trends for marketers to be aware of ... Read More
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Overcoming the challenges of data quality in panel research

Robust, tangible market research can only be based on the thoughts, behaviours and opinions of real people. Here are three steps to ensure data quality ... Read More
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How technology can future-proof not-for-profits

Like all organisations, charities and NFPs face challenges as they scale. ERP helps automate work as well as generating critical campaign insights ... Read More
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TV and a new approach to talent

The ongoing shift from print and linear to online and on-demand video over the past decade has changed the game for publishers, advertisers and agencies. How should media organisations evolve? ... Read More
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How to market in a post-cookie world

With the upcoming removal of third-party cookies, the digital world is braced to undergo radical change. What can marketers use instead of tracking data? ... Read More
The importance of AI to modern observability

The importance of AI to modern observability

There’s no way that the human eye can cope with the level of complexity that defines modern technology environments. Artificial intelligence is crucial to ensuring modern observability ... Read More
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8 ways to stay resilient in 2021

Food & beverage businesses are among the hardest hit by COVID. What can they do to survive? ... Read More
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Building a business case for observability

The business benefits of software can be hard to quantify, especially for those who sign the cheques. How can IT managers better convince CEOs and CTOs that they need to ... Read More
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How SMBs can up their digital CX game in 2021

Finding new, digital ways to engage with customers is not merely a matter of building a thriving business, it’s about surviving ... Read More
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The need for speedy research in a post-COVID world

2021 is already proving to be another year of uncertainty for global economies. In addition to the ongoing COVID-19 crisis, there remains political restlessness in the US and Europe and ... Read More
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How cloud-based erp is crucial for supply chain survival

AI can detect new patterns, identify inefficiencies in supply chains and generate key insights to help plan future strategy ... Read More
Citizens deserve an improved online government user experience

Citizens deserve an improved online government user experience

Government agencies worldwide are struggling to keep up with technology rollouts, with the COVID-19 pandemic only compounding existing issues ... Read More
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How innovation fuelled sport viewing during COVID

Sports were hit hard in the early days of the COVID-19 pandemic, with multiple tournaments across multiple codes cancelled across the globe. But viewing figures still soared ... Read More
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Top tech solutions to supercharge growth

Only by going digital and going online have many organisations managed to survive COVID-19. Here are five tech strategies that businesses would be smart to follow ... Read More
5 predictions for the food & beverage industry

5 predictions for the food & beverage industry

With consumers increasingly seeking more in-depth information about products, what's in store for the food & beverage industry in 2021? ... Read More
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2021 is the year of Observability

Organisations who are first to embrace Observability at the executive level will find themselves at a significant advantage to the firms who do not ... Read More
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AI-driven optimisation is driving a new era of digital advertising

Artificial Intelligence is transforming old methods and delivering exciting new efficiencies and capabilities in advertising ... Read More
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The year of cloud and CX

2021 will be the year that innovation and digital prowess driven by agile systems and processes will become more mainstream ... Read More
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The future of remote working

Hybrid working, teleconferencing-as-a-service, big shifts for commercial real estate, what's next in store for remote working? ... Read More
Five predictions for SMEs in 2021

Five predictions for SMEs in 2021

The workplace is changing forever, with remote working dominating the trends on the business horizon for 2021 ... Read More
Predicting 2021's business technology trends

Predicting 2021’s business technology trends

After a year of Covid-induced change, businesses will continue to discover new ways of working. These are six tech-related trends for 2021 ... Read More
6 business trends taking off in 2021

6 business trends taking off in 2021

For smaller businesses, with fewer resources and IT support, the past year has been exceptionally difficult. As 2021 unfolds what changes will remain and what new trends will there be? ... Read More
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3 new rules for business survival

Countless organisations were forced to pivot to survive in 2020. So what are the 3 new rules for growth in 2021? ... Read More
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Tech predictions for 2021

2020 was the year that proved that CIOs and CTOs deserved a more prominent seat at the boardroom table. What does 2021 have in store? ... Read More
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New Year’s resolutions for SMBs

As the world starts to emerge and economies recover, what are the 2021 resolutions you can make that will put your business in a strong position to grow in future? ... Read More
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Anatomy of a data-driven supply chain

Data is what drives informed business decisions. It’s crucial to have key data points across your supply chain to get complete visibility, and maximise efficiency and resilience ... Read More
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The rise of first-party data

The era of third-party data is coming to an end as modern people demand greater privacy and data protection. How can marketers use first-party data? ... Read More
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Why the environment deserves real-time monitoring

Environmental regulation as an industry is lagging in adoption of real-time monitoring. But IoT technologies are now bringing the cost down ... Read More
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A tech-tonic shift in healthcare

Enabled by new technologies and driven the COVID-19 pandemic, most people will access certain health services remotely in future. Here's what lies ahead ... Read More
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Why tool consolidation should be a top priority for businesses

Businesses today are spoilt for choice when it comes to managing software environments. But too many tools can spoil the broth ... Read More
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Calculated risks are key to business growth

Risk and opportunity are often two sides of the same coin, so don’t try to avoid risk altogether or be excessively risk-averse as we come out of the pandemic ... Read More
8 tips for successful conference calls

8 tips for successful conference calls

Conference calls have become a way of life as workplaces become remote and meetings turn virtual. Given they're here to stay, how can they be made as effective and productive ... Read More
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How cloud ERP is helping SMBs adapt

For many organisations, lockdown has driven digital transformation. Businesses need to stay very flexible and agile, ready to change gear and scale up or down their operations as customer demand ... Read More
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Telehealth beyond COVID-19

Telehealth is one of the key virtual services that people have started to access during the pandemic. What role will it play in future? ... Read More
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The human element of data-led advertising

Data-driven advertising, at its core, is about finding the right sources of information and insights to determine who exactly your audience is. What do they care about? How do they ... Read More
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Which new communications trends are here to stay?

Business communications have undergone huge change in recent years, accelerated by COVID-19. Which new trends are set to stay? ... Read More
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Communication: What’s working in 2020?

Business communications are undergoing a revolution, sparked by frustrations with technology and existing collaboration tools and accelerated by the COVID-19 crisis ... Read More
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The modern view of TV is pure pleasure

The rise and rise of the digital age has robbed us of an easy ability to escape. We are immersed in a 24/7 world and the yearning to disconnect is ever-growing ... Read More
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Digital transformation: now an imperative

COVID-19 has demonstrated that digital transformation is vital to enable remote workforces. Organisations urgently need to move away from archaic and costly systems ... Read More
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Media and marketing themes post-COVID

As business begins to emerge from the coronavirus crisis, what new media and marketing trends will characterise the "new normal"? ... Read More
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3 steps to cloud migration success

Cloud adoption is a journey, not just a destination. Many organisations go through several iterative stages as they transition away from in-house, legacy infrastructures to the public cloud ... Read More
Normal is the new aspirational: what should brands do?

Normal is the new aspirational: what should brands do?

Banal acts of normalcy have been elevated to aspiration status by recent events. Brands need to rapidly rethink how they present themselves to the world ... Read More
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How to continue engaging with your customers during COVID-19

With country and state borders closed and people urged to stay home, tourism operators have been left high and dry, with no income ... Read More
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How to recognise your biggest growth-stoppers

There are four patterns of problems that cause growth to stall for SMEs. They're holding back thousands of companies - how can they be resolved? ... Read More
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Ensuring business continuity during COVID-19

Consumers and businesses have made fundamental behavioural shifts to restrict the spread of COVID-19. These are the key areas that IT leaders must focus on to ensure business continuity is ... Read More
5 ways scale-ups can use the pandemic to rebound

5 ways scale-ups can use the pandemic to rebound

Without question, the trauma and disruption from COVID-19 is seriously impacting the economy. How can businesses use the current crisis to assess where they have been, where they are, and ... Read More
New appetite for digital disruption

New appetite for digital disruption

Radical lockdowns have forced people to find different ways to stay connected. It's awoken a new appetite for digital disruption ... Read More
The future of "free shipping"

The future of “free shipping”

Retail powerhouses like Amazon and Walmart have conditioned customers to expect their orders in days, if not hours. Technology is critical to meet expectations ... Read More
8 applications for mobile and wearable tech in manufacturing

8 applications for mobile and wearable tech in manufacturing

In this digital era, data is recognised for its intrinsic value in smart decision-making and enhanced business insights. In manufacturing, data helps personnel on the shop floor to manage goals ... Read More
Collaboration and machine learning key for successful inventory

Collaboration and machine learning key for successful inventory

Spreadsheets, software and even people can get in the way of improving inventory placement processes. It needs collaboration, tearing down silos, and thinking in multiple dimensions ... Read More
Why brand research should shape your strategy in 2020

Why brand research should shape your strategy in 2020

Research data makes advertising much more efficient, eliminating the guesswork in campaigns and enabling real-time pivoting ... Read More
Demystifying MELT: the key data for business observability

Demystifying MELT: the key data for business observability

Understanding the use cases for different types of data allows better sense to be made of data and relationships, enabling quicker and easier resolution of issues ... Read More
Global TV advertising trends in 2020

Global TV advertising trends in 2020

2020 will be the tipping point for the streaming wars, as advertisers demand better data across all screens ... Read More
3 core elements of business observability

3 core elements of business observability

Today, teams need to monitor their applications and infrastructure through observability. It's a different approach to what was done just a few years ago with traditional monitoring ... Read More
What is business observability?

What is business observability?

Successful digital businesses are turning to observability to get ahead. But how does it differ from traditional app monitoring? ... Read More
Can technology save the healthcare crisis?

Can technology save the healthcare crisis?

Healthcare organisations across the globe are suffering a crisis when it comes to skilled and qualified workers. According to Harvard Business Review, 60% of 21st century jobs in require skills ... Read More
Shift to VOD: video advertising wars

Shift to VOD: video advertising wars

Consumers are not afraid of changing their behaviour, so the advertising sector also needs to embrace evolution. The shift to VoD is a boon to advertisers, who are no longer ... Read More
The devil is in the data: Mitigating cloud migration risks

The devil is in the data: Mitigating cloud migration risks

Using the cloud as a critical business driver can be greatly beneficial, but it’s important to be aware of the risks that migration can cause and take steps to mitigate ... Read More
4 factors to ruin your serverless migration

4 factors to ruin your serverless migration

Organisations need to upgrade and evolve their infrastructure technology to maintain a competitive edge ... Read More
3 growth hacks for better engagement

3 growth hacks for better engagement

By using data, understanding analytics and implementing a growth mindset, businesses can get to know their target market and better engage with their audience ... Read More
The dilemma of digital clutter

The dilemma of digital clutter

Where is the konmari for cloud? Gigabytes of free storage have turned many of us into digital hoarders. But it can be a trap. Digital hoarding is not without risk ... Read More
Declared Data: Why Consent Equals Value

Declared Data: Why Consent Equals Value

Consumer sentiment is increasingly hostile to the concept of businesses harvesting their personal data for commercial reasons. Yet the same time, more consumers than ever before expect a personalised experience ... Read More
The importance of data ethics – the philosophy of digital

The importance of data ethics – the philosophy of digital

Advances in technology have raised many challenging issues around privacy, ethics and human rights. It’s up to those in the industry to ensure a solid ethical framework for technology going ... Read More
Bridging the research and CX gap

Bridging the research and CX gap

Humans are the "new black" or the "new oil", and creating hyper-relevant customer experiences (CX) is the holy grail of marketing ... Read More
3 key tips to foster collaboration in a digital workforce

3 key tips to foster collaboration in a digital workforce

Collaborative environments, whether digital or otherwise, are about harnessing the skills and talents of individuals in teams within organisations to create a bigger and better impact than the sum of ... Read More
Are you creating data assets or a data dump?

Are you creating data assets or a data dump?

Our appetite to store more data is becoming insatiable. But most organisations still don't have good quality information actively driving better outcomes within their operational processes ... Read More
How to turn bad data into a new revenue stream

How to turn bad data into a new revenue stream

With the vast amounts of data companies gather and store, it can be challenging to figure out what’s actually of value. How can we assess and increase the economic value ... Read More
How to successfully embark on a DevOps journey

How to successfully embark on a DevOps journey

DevOps combines collaboration and transparency to speed development, implementation and innovation throughout an organisation. How can we use technology to drive and support DevOps? ... Read More
Cloud adoption: How different countries stack up

Cloud adoption: How different countries stack up

The speed at which businesses are able to adopt cloud, and how they use it, can be impacted by where they’re based in the world. Some markets are much more ... Read More
The Many Ways to Raise Funding for Your Startup

The Many Ways to Raise Funding for Your Startup

When it comes to raising external money, most people consider venture capital or angel investors. Look towards government grants as well ... Read More
Harnessing technology to ride the education boom

Harnessing technology to ride the education boom

Embracing technology, and making life easier for international students and agents to communicate and transact online will deliver exciting benefits as the education sector continues its rapid expansion ... Read More
Where are you in your cloud maturity journey?

Where are you in your cloud maturity journey?

For many enterprises, finding success in the cloud is still a daunting challenge. Too often, organisations set overly high expectations for the benefits of the cloud while underestimating the amount ... Read More
From the computer suite to the C-suite: How tech people can take over business

From the computer suite to the C-suite: How tech people can take over business

The way companies are run today is more data driven than ever before, which is opening the door for tech ​people to take on more responsibility​ ... Read More
3 common mistakes companies make when adopting cloud

3 common mistakes companies make when adopting cloud

There are many mistakes that companies new to the cloud make when they begin looking into cloud adoption, that can impact the success or failure of cloud migration ... Read More
What to know about the phenomenon that is data science

What to know about the phenomenon that is data science

The demand for data scientists today is already high with no signs of abating. PricewaterhouseCoopers (PwC) forecasted in 2017 that globally, 2.7 million new jobs will be created for data ... Read More
The 4 pitfalls of cloud migration

The 4 pitfalls of cloud migration

We often find that moving to the cloud isn’t necessarily as easy as we would like it to be - or as easy as we were led to believe it ... Read More
Why more Australian founders need to demand a seat at the global table

Why more Australian founders need to demand a seat at the global table

Too few Australian startup founders are able to realise their global potential when they deserve a “seat at the table” – the right to compete in the global market ... Read More
We need "Data-as-a-service" standards

We need “Data-as-a-service” standards

Data-as-a-service (DaaS) has been around as a concept for a few years, but it’s still a new term for many organisations ... Read More
Amazon: A digital wake-up call for retail

Amazon: A digital wake-up call for retail

Amazon’s entry into Australia should be a long overdue wake-up call for local retailers and businesses, limping along on sluggish, struggling last-century technology ... Read More
Blockchain is ready for prime time despite its critics

Blockchain is ready for prime time despite its critics

Over the last few years the hype around Blockchain has been brought to the forefront via mass entry into cryptocurrencies. How should we reconcile our expectations versus the reality? ... Read More
AI and the cloud: Separating fact from fiction

AI and the cloud: Separating fact from fiction

From virtual assistants to chatbots and deep learning, AI is taking up increasing space in the cloud. If you believe the hype, the advent of artificial intelligence is destined to ... Read More
U-turn needed on skilled visas

U-turn needed on skilled visas

Australia needs to open the door to tech talent. The economy desperately needs this but the current policies regarding employment visas are lethally short-sighted in a world where everything is ... Read More
The 6 top mistakes startups make when hiring tech talent

The 6 top mistakes startups make when hiring tech talent

The global war for tech talent still rages, and it can lead companies to panic and grab candidates who aren’t a good fit. Startups in particular tend to make several ... Read More
open source

Why Australian enterprises are embracing open source

More enterprises than ever before are relying on open source software. Two thirds of enterprises are now using OSS, according to the 2016 Future of Open Source Survey, and they're ... Read More
How to go from startup idea to execution

How to go from startup idea to execution

A lot of people are in the boat of “I have this great idea, I’ll get someone else to do the legwork, and I’ll make all the money. I’ll just ... Read More
Cloud applications and continuous business transformation

Cloud applications and continuous business transformation

Moving to the cloud should be about more than plugging in a solution. To realise the full benefits, it needs to be part of a full business transformation ... Read More
The rise of AI: should we be scared or ecstatic?

The rise of AI: should we be scared or ecstatic?

Tesla and SpaceX CEO Elon Musk has repeatedly said we need to be more concerned about safety with the increased use of AI, or artificial intelligence ... Read More
Why the cloud isn't Colditz

Why the cloud isn’t Colditz

Being "in the cloud" can lull companies into a false sense of security. Cloud doesn't mean that someone is taking care of everything for you. Any company still has many ... Read More
agm

AGM engagement: using technology to connect

Australian super funds could soon be required to hold Annual General Meetings (AGMs) if the government’s flagged changes to governance go through. AGMs are a thorny issue for the companies ... Read More
Chatbots: Opportunity and threat

Chatbots: Opportunity and threat

In the first six months after Facebook introduced a bot API for Messenger, around 34,000 chatbots were created. They’re being used for a range of purposes, from engaging at the pre-sales point ... Read More
serverless

The rise of serverless architecture

Serverless architecture has become a buzzword, with more and more people using it. But should they be? While there are some situations where serverless offers many benefits, there are also ... Read More
courage

Courage and clicks

Cut-through needs courage. Media organisations and their readers don't want safe, generic content. They want opinion articles that are strong, with interesting information and unique viewpoints ... Read More
Studies find CEOs more confident about cyber security than CIOs

Studies find CEOs more confident about cyber security than CIOs

Following an increasing number of high-profile breaches and ongoing pressure from governments and regulatory bodies, cyber security is increasingly taking centre stage on most board agendas. Board members are becoming ... Read More
Interview-as-a-service

Interview-as-a-service

When it comes to highly specialist technical roles, it can be hard for non-technical founders to assess and validate candidates’ technical credentials. You have the brilliant idea, but you don’t ... Read More